Privacy Policy

KC Funeral Homes Guide (“KC Funeral Homes,” “we,” “us”) is a free referral and planning resource for families in the Kansas City metro. We are not a licensed funeral establishment. This policy explains what information we collect when you use kansascityfuneralhomes.com, how we use it, and who we share it with.

Information we collect

When you submit a form or call us, we may collect:

• Your name and contact details (phone number and, if provided, email).
• The situation you tell us about — for example, whether a loss has just occurred, whether you're planning ahead, and any budget or preferences you share.
• Basic technical information collected automatically through analytics tools, such as your device type, pages viewed, and how you reached the site.

How we use your information

We use the information you provide to:

• Respond to your request and answer your questions.
• Match you with one or more local funeral homes suited to your situation and budget.
• Follow up with you about your request by phone, text, or email.
• Understand how the site is used so we can improve it.

How we share your information

When you submit a request, we share the details you provide with the local funeral home or homes we match you with so they can contact you directly and provide an itemized quote. Those funeral homes are independent businesses with their own privacy practices, and their use of your information is governed by their own policies once you are connected.

We also use trusted service providers — such as email delivery, analytics, and advertising platforms (including Google Analytics and Google Ads) — that process information on our behalf. We do not sell your personal information.

Consent to be contacted

By submitting a form or otherwise contacting us, you agree that KC Funeral Homes and the funeral homes we match you with may contact you by phone, text, or email at the number and address you provide, including through automated means. Consent is not a condition of any purchase. Message and data rates may apply. You can opt out at any time by replying STOP to a text, telling us you no longer wish to be contacted, or emailing us at the address below.

Analytics and advertising

We use cookies and similar technologies through Google Analytics and Google Ads to measure traffic and the performance of our advertising. These tools may set cookies on your device. You can control cookies through your browser settings and opt out of Google's personalized advertising through your Google account settings.

Data retention and security

We keep the information you provide only as long as needed to respond to your request and to meet our legal and operational needs, and we take reasonable measures to protect it. No method of transmission over the internet is completely secure.

Your choices

You may request that we update or delete the information you've provided, or that we stop contacting you, by emailing help@kansascityfuneralhomes.com or calling (913) 210-0597. Please note that once we have connected you with a funeral home, that funeral home controls the information it holds about you.

Changes to this policy

We may update this policy from time to time. When we do, we'll revise the “last updated” date above.

Contact us

Questions about this policy? Email help@kansascityfuneralhomes.com or call (913) 210-0597.